Terms & Conditions
Valid until the end of DECEMBER 2023 ONLY ! Ts & Cs apply. Only Saturdays, Sunday and Public holidays. Excluding Special Requests. Subject to availability. No Voucher can be used for this special. This special cannot be used in combination with additional discount offers. All online bookings require a 24 hour lead time. You need to give us 24 hours (Mon-Fri) to place your booking on our schedule. Same-day-arrival online bookings are not allowed. Please note that selected Treatments will be in a Group set-up.
Rescheduling Policies
Rescheduling within 3 days of your treatment date will result in a 25% forfeit of the full value of the booking, rescheduling within 2 days of your treatment date will result in a 50% forfeit of the full value of the booking and rescheduling within 1 day of your treatment date will result in a 100% forfeit of the full value of the booking.
Cancellation & No-Show Policies
Cancellation on the day of a booking and/or ‘no-show’ will result in a 100% Forfeit of the full value of the booking
Refund Policies
Bakwena Spa holds a strict NO REFUNDS policy.
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